Notice Informing Individuals About
Nondiscrimination and Accessibility Requirements

DISCRIMINATION IS AGAINST THE LAW

WESTPHAL ORTHOPEDICS complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. WESTPHAL ORTHOPEDICS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

WESTPHAL ORTHOPEDICS:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact PRACTICE ADMINISTRATOR.

If you believe that WESTPHALORTHOPEDICS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

PRACTICE ADMINISTRATOR
2106 HARRISBURG PIKE
SUITE 116
LANCASTER, PA 17601
717-393-1900, 1-888-972-8301, admin@westphalortho.com.

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, PRACTICE ADMINISTRATOR is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Ave. SW.
Room 509F
HHH Building
Washington, DC 20201
1-800-868-1019, 800-537-7697 (TDD).

Complaint forms are available at www.hhs.gov/ocr/office/file/index.html.