Patient Service Representatives






Katie McKendry
Patient Service Representative
When Katie was growing up, she always wanted to be a lifeguard. When asked why, she’ll tell you that she always liked the idea of saving lives while getting a suntan! Although she may not be getting a tan while she works, she is happy when she sees our patients return to the quality of life that they have lost.
Some interesting things about Katie: If she could see anyone in concert, past or present, she would choose either Elvis or Michael Jackson. Her most memorable vacation was when she traveled to Ireland for her honeymoon which was her first trip overseas. And if she could stay one age for the rest of her life, it would be 23, the year she met her husband!



Alison Livelsberger
Patient Service Representative
Alison joined Westphal Orthopedics in May of 2019 and brings with her a wealth of experience. She has a background in medical billing and coding, but her passion is assisting patients through their surgical journey. Whether she’s their first point of contact or last, Alison strives to make every patient feel comfortable and welcome.
When she’s not helping our patients, Alison enjoys spending time with her family. She enjoys taking walks, cool beverages and relaxing with some Netflix!



Kimberly Hornick
Patient Service Representative
With a history of orthopedic administrative assistant experience, Kim brings a wealth of knowledge and experience to Westphal Orthopedics. She was hired in October of 2019 and was able to immediately make a positive impact on our practice. Her upbeat attitude and can-do mentality make her a perfect fit for our practice.
When Kim is not helping our patients, she enjoys spending time with her husband and daugher. You may also see her blowing off some steam in her favorite fitness class, kickboxing!



Aurora Quinones
Patient Service Representative
This busy mother of two young boys enjoys reading mystery books and homicide detective stories. She took this joy a step further and took criminal justice courses to satisfy her curiosity. In her free time, she enjoys cross-stitching, watching some of her favorite TV shows and taking her kids out to do fun things. In the summers, her favorite thing to do is spend time with her family at the Maryland Shore,